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Avaliações do SmarterU LMS

Sobre SmarterU LMS

O SmarterU é o LMS ideal para oferecer treinamento de conformidade ou habilidades pessoais para 500 a mais de 10.000 alunos.

Saiba mais sobre o SmarterU LMS

Vantagens:

Não disponível

Desvantagens:

Não disponível

Notas do SmarterU LMS

Pontuação média

Praticidade
4,7
Atendimento ao cliente
5,0
Recursos
3,8
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,9/ 10

O SmarterU LMS tem uma classificação geral de <span class="">4,8</span> em 5 estrelas com base em <span class="">35</span> avaliações de usuários no Capterra.

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Filtrar avaliações (35)

Anthony
Global Director of Training, EUA
Varejistas, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Neovation is more than just an LMS supplier

5,0 há 6 meses

Comentários: We didn't want to be just another customer. Neovation treated us like a partner and has helped us grow by providing guidance and support. Their partnership is invaluable; they are always quick to respond when we need assistance. They even remember my name and ask about other things that are important to us, which shows their commitment to our success.

Vantagens:

Neovation’s SmarterU LMS was easy for us to learn and implement quickly, but complex enough to allow us to grow and do more as our ability increased. The customization allows our learners to see their store or a brand that looks like the one they’re working in.

Desvantagens:

We know things are in the works to improve different language integrations, but not having a good built in course translation into other languages is something we wish was better.

Wanda
Training Specialist, Canadá
Alimentação e bebidas, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A game changer for our learning needs!

5,0 há 7 meses

Comentários: •I've seen first-hand the positive effect SmarterU has had on our restaurants. We've been able to significantly increase our levels of service and commitment.
•We've given managers time back with videos, and we now know that employees are getting the right information.
•It's hard with young or inexperienced employees to teach them all of the skills. SU allows us to do that with the ability to cover all types of learning styles. Visual, reading, etc.
•Also, we've been able to reduce labor and food costs because employees have less ineffective training time. The result has been fewer mistakes, less trial and error, and higher quality food because they learn to prepare food the right way quicker.

Vantagens:

Easy to use Tailored to my needs Engaging The best support team

Desvantagens:

I can't say there is any. Whenever I have run into an issue the support team has always been there to fix it.

Tonia
Director, Canadá
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great customer support but the software is too much for a small business

3,0 há 8 anos

Vantagens:

Lots of features for building a course, supports multiple languages, provides seamless transition between different types and formats of materials, has a good quiz maker. Fantastic customer service and support

Desvantagens:

At the time their course builder design was not responsive which was the biggest frustration. Also it did not allow just cutting and pasting... so it was time consuming to retype everything. I also found that their LMS is more than a small business needs. If you have hundreds of employees then yes, this may be the way to go to administer training for larger organizations... But there's too much functionality which only complicates life for a small business or a small training company as it requires a steep learning curve

Resposta do Neovation Learning Solutions

há 7 anos

Thank you for trying SmarterU and we're sorry that we weren't the right fit for you. We're working on improvements to our course builder tools to make it easier to use. We do have many happy small business clients (http://bit.ly/2uIiPia) and you are correct that we are a very robust system - suitable for all business sizes depending on what they need. We are always seeking to improve, and thank you for your feedback. If your needs change, we'd love to have you back as a client. And thanks for the shout out to our Client Care team!

Lacey
Ground Training Manager, EUA
Companhias aéreas/Aviação, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Very happy with this LMS!

4,0 há 6 anos

Comentários: We have been able to reduce manual data entry of training dates by using the reporting features. We have also been able to group employees by location, job title, specialty, etc.

Vantagens:

Speed, automation, reporting, Support desk

Desvantagens:

Big learning curve. The account permissions, group permissions, course permissions, take a lot of getting used to.

Sabrina
Operations Program Manager, EUA
Consultório médico, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Overall good product

4,0 há 6 anos

Comentários: Overall good LMS and easy to use now that I have been using awhile.

Vantagens:

Ability to build either a variety of medium's within the LMS

Desvantagens:

Not very intuitive - took a while to learn and master Currently a bug with a certain report and no resolution for approx 3 months now

Sarah
National EHS Coordinator, Canadá
Construção, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

SmarterU Review

5,0 há 6 anos

Comentários: Great!

Vantagens:

Easy to use and navigate. Able to get any report you need. Tech support is very helpful

Desvantagens:

removing a course from someone's profile can be a little difficult

Sarah
President, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Josh Flower Is A Champion

5,0 há 9 anos

Comentários: I am a new client, having recently signed a contract for the SmarterU LMS platform. Josh Flower has been my contact throughout our discovery process, as we shuffled through the landscape of LMS vendors. I found Josh Flower to be, hands down, the most attentive, genuine, personable representative I have come across in a very long time. The criteria for evaluating and choosing the right system for my organization were rigorous, and Josh was with me every step of the way; always providing timely answers and working with others at Neovation to dig into technical and functional details for me. He provided expert guidance and creative ideas, without overpromising. Josh is a true champion for Neovation and for SmarterU and was an integral part of my decision to choose SmarterU as our solution. He makes topnotch efforts to deliver high quality service to his clients.

Resposta do Neovation Learning Solutions

há 9 anos

We do our best to start every client relationship on the right foot - and then carry that consultative, responsive, helpful attitude through every aspect of our work with our clients, delivered by every person on our team. Thanks for your compliments - you've made Josh blush!

Kristin
EUA
Usou o software para: Não especificado
Fonte da avaliação

Limited product, great customer service

2,0 há 8 anos

Comentários: I was really excited when I first started using SmarterU, it seemed so easy. Once I dove in, I realized that you have to do workarounds for everything. Their customer service is fantastic, though, especially considering they hear from us all the time. They always get back to us. One thing that they refuse to change, that drives me crazy, is how limited Admin rights are. I can't enroll a learner in a class if the class isn't the same as their "home group", as an admin I should be able to override these restrictions. I can essentially only enroll learners in the same things they can enroll themselves in, unless I temporarily change all of the settings for the course.

Resposta do Neovation Learning Solutions

há 7 anos

Thank you for your feedback. Sorry that we have disappointed you! Our team is actively working on improving your experience. As you mentioned, our Client Care team has been collaborating with your Admin team to update your account structure to minimize work-arounds for permissions, etc. We want to find the best set-up/account structure to meet your specific needs and make it right.

Giles
Training Department Manager, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Great Product - A Clear Leader in the LMS Marketplace!

5,0 há 9 anos

Comentários: Great product. The team at SmarterU really helped us get our learning out to our global audience. They encourage input from their subscriber community, building our needs and ideas into a well planned roadmap of developments that delivers a continually evolving (and improving) end-user experience. The accessibility and responsiveness of the senior management, along with the effective and human approach the in-life support team gives us, makes SmarterU a clear leader in the LMS marketplace.

Resposta do Neovation Learning Solutions

há 9 anos

Thank you Giles - we really appreciate the thorough and thoughtful review. You've touched on so many things we strive to achieve - great that your experience reflects our desire to be the best we can be - and to continually improve as we go forward.

Tami
Manager, EUA
Varejistas, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Has potential, but will wait and see.

4,0 há 7 anos

Vantagens:

We haven't fully implemented, but it has features such as Libraries (knowledge base) and the ability to pull together Learning plans with both online, in-person and articles.

Desvantagens:

I have not been extremely impressed with the support provided by the Implementation Manager. We have not yet implemented, but I wish there was a little more recommendations on setup and structure.

Harold
VP Finance
Usou o software para: Não especificado
Fonte da avaliação

The SmarterU Team is Terrific

5,0 há 10 anos

Comentários: I think SmarterU would be the perfect tool to bring both your sales presentation and your training to potential and existing reps. Simply put, it works! The modular nature allows reps to pick out from the training and reference library what they need, when they need it. Also, the team at SmarterU is terrific at translating your knowledge base into training modules that deliver the content in an easy to use format that really enhances both comprehension and retention.

Resposta do Neovation Learning Solutions

há 10 anos

Thank you, Harold. We love to work with our clients to convert their paper-based training into dynamic interactive online courses. Learners are more engaged, and your customers benefit from better trained Druxy's team members. Everyone benefits!

Johnathan
Aviation Safety Analyst
Usou o software para: Não especificado
Fonte da avaliação

Our Official Records for Safety Training

5,0 há 10 anos

Comentários: SmarterU proved to be a very helpful tool during our recent regulatory audit. It's become our official records for our safety training. The Learner Report really helped us to demonstrate our training records to the inspectors. We have all six of our Safety courses all on SmarterU now, even classroom courses. It has made our training, record keeping and now our recent audit a lot more simple and organized for everyone involved.

Resposta do Neovation Learning Solutions

há 10 anos

Thank you, Johnathan. Our ability to track certification training and help automate that process helps our clients keep track of their training much more easily and comprehensively - especially in regulated industries like yours. No need to fear the audit - the records are all in one place.

John
VP, Franchise & Corporate Communications
Usou o software para: Não especificado
Fonte da avaliação

Fantastic platform and support - strongly recommended!

5,0 há 10 anos

Comentários: The SmarterU team are a pleasure to work with. They provided us with an amazing tool to automate our training processes. They have taken the time to understand our business needs, provided guidance on the process of implementing online learning and have kept us on track when we get distracted with the shiny objects of what we "could" do. They don't just listen to feature requests, but actually deliver them. Fantastic platform and support - strongly recommended!

Resposta do Neovation Learning Solutions

há 10 anos

Thanks John - happy that our LMS solution has been so helpful to you. And the keep those feature requests coming - our best ideas come from our clients telling us what they need and we do our best to make that happen.

Domenic
President, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Awesome LMS

5,0 há 10 anos

Comentários: After looking for a LMS system for 18 months we chose SmarterU. We have had an excellent experience from the start.
Josh and his team have been very quick to respond to any need we have had in rolling out our online Food Safety course.
The frequent updates and program enhancements have all been excellent.
With a full list of great features and their commitment to excellence in everything they do SmarterU is a SMART choice.

Resposta do Neovation Learning Solutions

há 10 anos

Thank you , Domenic - your comments mean a lot to our entire team. Our goal is for you to have the best LMS experience possible, and we will keep "doing what we do" to keep making that experience happen!

Laurie
Owner
Usou o software para: Não especificado
Fonte da avaliação

A Very Positive Experience

5,0 há 10 anos

Comentários: I started working with the SmarterU team about two years ago while transitioning a client's e-learning platform to the SmarterU LMS. I was immediately impressed with their knowledge, their ability to understand my client's unique challenges and provide solutions. Working with SmarterU has been a very positive experience, so much so that, when I offer e-learning as an option to my clients, I know exactly where I'm going.

Resposta do Neovation Learning Solutions

há 10 anos

Thanks, Laurie - our goal is to exceed your expectations and ensure your needs are met - no matter how unique your client's needs may be! We're there for you - our team is your team!

Rhonda
phlebotomist, EUA
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy coursework guidance

5,0 há 5 anos

Comentários: I would recommend this medium to employers looking to move new recruits through training.

Vantagens:

SmarterU allowed me to navigate through many different levels of onboarding tests for employment.

Desvantagens:

Sometimes a bit cumbersome, but only in the initial learning curve ways.

Resposta do Neovation Learning Solutions

há 5 anos

Thank you for your review! We appreciate your kind words! And we agree - Any new software can be challenging to get used to - which is why we have the SmarterU Academy, and extensive help documentation! Plus our client care team! We're here if you need us! Thanks again!

Lauri
Director of Operations, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Very Responsive to Customer Needs

5,0 há 9 anos

Comentários: I cannot tell you how pleased we are with the SmarterU system for our internal use. The learning plans are fantastic, and for the first time in a very long time we have a handle on our internal training and records! The automation of it all was more than I dreamed of. Additionally, the support team is great and, as a business, SmarterU is very responsive to customer's needs.

Resposta do Neovation Learning Solutions

há 8 anos

Thanks, Lauri - we really strive to be "best in class" when assisting our clients and meeting their needs. So glad that our Learning Plans module is working so well for you!

Denis
MB Chapter President
Usou o software para: Não especificado
Fonte da avaliação

innovative solutions for online training

5,0 há 10 anos

Comentários: I've known the SmarterU for team over 7 years. During that time, I've seen firsthand how they can develop and deliver innovative solutions for online training. I was so impressed that I referred SmarterU to BNI Canada and they are blown away. Got training pain? SmarterU can help!

Resposta do Neovation Learning Solutions

há 10 anos

Thank you, Denis - as part of BNI, you understand so many different business sectors and the importance of training to each of them. We appreciate the referral to BNI Canada!

Jen
Training Specialist, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Fabulous Customer Service

5,0 há 9 anos

Comentários: Heather and Chris on SmarterU's Client Success Team are FABULOUS at customer service, getting back to clients quickly and efficiently, and helping out whenever needed.

Resposta do Neovation Learning Solutions

há 9 anos

Thanks Jen, for the shout-out to our Client Care team - we really try to deliver on our promise of "We Love You More" - and thanks for recognizing their care and passion for our clients' success.

Heather
Assistant Manager Retail Education & Communication, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Loving Our SmarterU LMS

5,0 há 9 anos

Comentários: Loving our SmarterU LMS. Thanks very much to the team for consistently responding to and resolving our issues quickly, and for continually growing and improving the user experience. We absolutely made the right choice when we decided to work with SmarterU!

Resposta do Neovation Learning Solutions

há 9 anos

Thanks, Heather - we love working with Home Hardware! We appreciate your kind words!

Jennifer
Regional Manager, Canadá
Usou o software para: Não especificado
Fonte da avaliação

It's Been Amazing

5,0 há 9 anos

Comentários: It's been amazing. This process has been so easy, and we're so excited that we're looking for more money in our budget to get more course work done. SmarterU has been a great system for us, but most especially the customer service.

Resposta do Neovation Learning Solutions

há 9 anos

Thanks, Jennifer! We think our clients are pretty amazing and easy to work with! Appreciate the kind words.

Vanessa
Training and Development Manager, Canadá
Usou o software para: Não especificado
Fonte da avaliação

I Can Always Count On SmarterU

5,0 há 9 anos

Comentários: I've worked with other systems before and I've never come across a system that is so focused on their customer and upon continual enhancements and development. Their graphic design team is great. Their support team is great. I can always count on SmarterU for a quick response and additional help when I need it. I highly recommend them!

James
Operations Manager, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Great User-Friendly Program

5,0 há 9 anos

Comentários: Great user-friendly program, and the support staff are friendly and helpful.

Resposta do Neovation Learning Solutions

há 9 anos

Thanks, James! We want out platform to meet your needs, and we're here to help make it easy! Made sure our development and UX teams got to hear your shout-out on the "user-friendly" comment Means a lot to hear their work makes a difference to you..

Don
Founding National Director, Canadá
Usou o software para: Não especificado
Fonte da avaliação

Professional and Helpful Team, Happy With The Product

5,0 há 9 anos

Comentários: The SmarterU team have been very professional and helpful. I can easily and happily verify their understanding of eLearning technology, pedagogical concepts, and overall team personality. I am pleased with the product they produced for us. I endorse the SmarterU team!

Stephen
President and Chief Executive Officer, Canadá
Usou o software para: Não especificado
Fonte da avaliação

We Love SmarterU

5,0 há 9 anos

Comentários: Solid platform, good customer service, strong relationship and constant improvement philosophy. We love SmarterU, and we are now also BinaryCanary clients as well.

Resposta do Neovation Learning Solutions

há 9 anos

Thanks Stephen - our whole team had a big smile due to your review. Much appreciated!