--- description: Tudo sobre Chorus: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chorus - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Vendas Internas](/directory/30680/inside-sales/software) > [Chorus](/software/157972/chorus) # Chorus Canonical: https://www.capterra.com.br/software/157972/chorus Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/157972/chorus?page=2) > O Chorus é a nuvem de conversação líder de mercado, criado para capturar, armazenar e analisar com segurança as ligações e reuniões de sua equipe. > > Conclusão: 67 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Chorus? O Chorus pode ser usado entre organizações para obter informações sobre clientes e clientes potenciais. Os usuários principais incluem líderes, operações e capacitação de vendas, equipes de marketing, equipes de sucesso do cliente e muito mais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 67 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ZoomInfo - **Localização**: Vancouver, EUA - **Fundada**: 2000 ## Contexto comercial - **Preço inicial**: US$ 100,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, Finlândia, França, Irlanda, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia, Suíça ## Recursos - Ações ativadas por eventos - CRM - Comentários/notas - Conversação inteligente - Discador automático - Ferramentas de colaboração - Gerenciamento de e-mails - Gerenciamento de reuniões - Gestão de capacitação - Gestão do desempenho - Gravação - Gravação de chamadas - Indicadores de desempenho - Monitoração de chamadas - Painel de atividades - Rastreamento de interações - Relatórios de vendas - Transferência de arquivos ## Integrações (10 no total) - ClearSlide - Five9 - GoTo Meeting - Google Workspace - Microsoft Outlook - Outreach - Salesforce Sales Cloud - Slack - Webex Suite - Zoom Workplace ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Vendas Internas](https://www.capterra.com.br/directory/30680/inside-sales/software) ## Categorias relacionadas - [Software para Vendas Internas](https://www.capterra.com.br/directory/30680/inside-sales/software) - [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software) - [Software de Coaching em Vendas](https://www.capterra.com.br/directory/31333/sales-coaching/software) - [Programas de Gravação de Ligações](https://www.capterra.com.br/directory/30533/call-recording/software) - [Software de Acompanhamento de Vendas](https://www.capterra.com.br/directory/32744/sales-tracking/software) ## Alternativas 1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Clari Copilot](https://www.capterra.com.br/software/194117/wingman) — 4.7/5 (313 reviews) 3. [Gong.io](https://www.capterra.com.br/software/157969/gong-io) — 4.8/5 (560 reviews) 4. [SalesLoft](https://www.capterra.com.br/software/157977/salesloft) — 4.3/5 (231 reviews) 5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Avaliações ### "Excellent tool - Customer Success Manager" — 5.0/5 > **Andrew** | *4 de setembro de 2018* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: I'm a big fan of Chorus because it gives me the ability to go back and review my calls. This allows me to collect follow-ups and critique my style. Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques on engaging with customers., I've enjoyed building out playlists so new members from my team can listen and learn more from a library of customer calls sorted based on topic. The new UI is great too. I feel it is much easier to use than the previous one. I'm excited to work with Chorus in the future because I feel the team is extremely customer-centric. They've been extremely responsive and helpful during the whole process (onboarding and checking in). They've also been receptive to some feedback and connected us with a PM to further discuss. > > **Desvantagens**: I dislike that there a two different buttons to share and add a clip to a playlist. I think this could be combined in the screen that allows you to fine tune the clip. > > I often use Chorus to transfer customer feedback to our product managers. This gives the PMs the ability to hear the feedback directly from the customer, which is definitely something they value. It also eliminates a lot of back and forth internally. ----- ### "Chorus tracks and transcribes our meetings" — 4.0/5 > **Jacco** | *5 de dezembro de 2018* | Fotografia | Taxa de recomendação: 8.0/10 > > **Vantagens**: Chorus extends the reach and influence of our managers by tracking all demo meetings and identifying opportunities to follow up on to improve our demos. It also allows us to go back to older meetings, share them with team members and transcribe them for the sales team and their clients. > > **Desvantagens**: At times the software was slower or the interface was not optimal, but the team is constantly taking feedback and incorporating this in the product to deliver not only what was promised but further building out the tool to add new value. > > Chorus is an extra ear and eye on every meeting we have with prospects and clients, something that pays for itself as you scale and ramp up the volume of meetings. ----- ### "Good product but has some issues" — 3.0/5 > **Danny** | *4 de fevereiro de 2025* | Software | Taxa de recomendação: 6.0/10 > > **Vantagens**: The AI meeting summaries were helpful and relatively easy interface to use. > > **Desvantagens**: It takes a long time to provide the AI meeting summaries and recordings were missed for unknown reasons frequently. > > Overall it was nice to have Chorus vs. our previous recording software due to it's meeting recording summaries and the ability to easily use them for email drafts. However, the recordings took a long time to process and were lost on a few different occasions due to unforeseen bugs so we shifted away from using this solution in favor of a more reliable one. ----- ### "Chorus.ai provides a great platform for direct rep feedback." — 4.0/5 > **Bryan** | *12 de setembro de 2018* | Software | Taxa de recomendação: 7.0/10 > > **Vantagens**: Chorus makes it easy for us to give direct feedback to reps during call reviews. Each of our sales directors set aside at least 2 hours per week to review calls and provide feedback. Reps love that each comment on a call gives them a direct link to the part of the call where the comment was left so they can have direct context. > > **Desvantagens**: The call translation is just OK and we haven't figured out the best way to use themes in our day-to-day process. > > Rep development is one of our primary goals at Lessonly. As a part of our process, we've identified 25 skills that lead to success and developing those skills will help us succeed as a company. Chorus helps us develop some of those key skills through direct rep feedback on their actual calls. We also heavily integrate chorus into our onboarding process which helps new reps ramp faster by listening to their peers move through the sales process. ----- ### "Chorus is a rocking app for sales and customer success teams" — 5.0/5 > **Graham** | *30 de agosto de 2018* | Internet | Taxa de recomendação: 8.0/10 > > **Vantagens**: Call recording in itself is a game changer. I love that I'm able to dive into not just my own calls and learn from them but also the entire team. I'm a big fan of the talk/listen ratio - i am definitely using that as one benchmark for how well a call went. Also, my interactions with the people at Chorus from Product management to support tickets have been excellent. Support is fast/responsive. Lastly, they're shipping new product fast which increases my confidence they'll close any gaps they need to > > **Desvantagens**: call transcription is pretty hit/miss. the editor used to create shorter snippets from a full call definitely needs UX work > > Delivering better customer experiences from sales, to CS, and learning from each one. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/157972/chorus?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/157972/chorus) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados