--- description: Tudo sobre Loyal Zoo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyal Zoo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://www.capterra.com.br/software/143016/loyal-zoo Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/143016/loyal-zoo?page=2) > O Loyalzoo é um sistema de fidelidade digital para comércios varejistas e restaurantes independentes, ajudando a aumentar os gastos dos clientes e as receitas recorrentes. > > Conclusão: 105 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Loyal Zoo? O Loyalzoo é um serviço digital de associação e fidelidade para qualquer comércio varejista de pequeno/médio porte. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 105 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Loyalzoo - **Localização**: London, Reino Unido - **Fundada**: 2013 ## Contexto comercial - **Preço inicial**: US$ 47,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido ## Recursos - Alertas/notificações - Bate-papo ao vivo - CRM - Cartão Fidelidade - Gestão da comunicação - Gestão de associação - Gestão de campanhas - Gestão de promoções - Gestão de recompensas - Histórico do cliente - Programa de fidelidade - Promoção social - Rastreamento de engajamento - Relatórios e análise de dados - SMS Marketing ## Integrações (2 no total) - Clover - Lightspeed Retail ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) ## Categorias relacionadas - [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software) - [Software de Mobile Marketing](https://www.capterra.com.br/directory/31308/mobile-marketing/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software) ## Alternativas 1. [Guusto](https://www.capterra.com.br/software/186209/guusto) — 4.9/5 (3645 reviews) 2. [Kangaroo](https://www.capterra.com.br/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 3. [Tango](https://www.capterra.com.br/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 4. [Loopy Loyalty](https://www.capterra.com.br/software/160859/loopy-loyalty) — 4.6/5 (69 reviews) 5. [Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1205 reviews) ## Avaliações ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 de janeiro de 2018* > > **Vantagens**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Desvantagens**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 de março de 2021* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Desvantagens**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "User‑Friendly Loyalty Platform Focused on Customer Engagement" — 5.0/5 > **Radha** | *28 de abril de 2026* | Serviços jurídicos | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I liked most about Loyal Zoo was its ease of use and strong focus on customer engagement. The platform made it simple to set up and run a digital loyalty program, with features like automated rewards, SMS/email engagement, and customer insights all in one place. I especially appreciated how customer‑friendly the experience was, allowing businesses to build loyalty and repeat visits without adding operational complexity for staff or customers. > > **Desvantagens**: What I liked least about Loyal Zoo was that some features felt limited as programs became more advanced. While it worked well for basic loyalty and customer engagement, reporting and segmentation options weren’t as deep as they could be, which made it harder to run more targeted or data‑driven campaigns. I also found that customization beyond the core setup was somewhat constrained, which could be a drawback for businesses looking for more tailored or scalable loyalty strategies. > > Overall, my experience with Loyal Zoo was positive and well‑balanced for everyday loyalty needs. The platform was easy to use, quick to set up, and effective at engaging customers through digital rewards and automated communication. It worked well for building repeat business without adding extra workload for staff. While deeper reporting and customization would be helpful for more advanced campaigns, Loyal Zoo delivered a reliable, user‑friendly loyalty solution that met its core purpose effectively. ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 de outubro de 2020* | Hotelaria | Taxa de recomendação: 1.0/10 > > **Vantagens**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Desvantagens**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- ### "Cant believe it took me so long to install this\!" — 5.0/5 > **Jeff** | *28 de junho de 2019* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: This software works perfectly for my business. It encourages customers to repeat spend with me, even if they have a more convenient place to shop. Because the software is customisable, it allows me to reward customers with other elements of my business, which encourages cross selling. > > **Desvantagens**: I would like a better interface and easier way to customise messages to customers. Although we can create an email or push notification for VIP's (a brilliant part of this software) the end result to the customer is pretty basic and needs to be smarter. > > As you can see from the rest of this review the software is brilliant and definitely encourages repeat business and equally the team from loyalzoo are on hand to help with any issues. Brilliant service\!\! ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/143016/loyal-zoo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/143016/loyal-zoo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados