17 anos ajudando empresas
a escolher o melhor software
Sogolytics
Conheça Sogolytics
Impulsione o crescimento, melhore a experiência e informe as decisões com a plataforma de gerenciamento de comentários empresarial que fornece insights úteis diariamente. Desde a experiência do cliente até a participação do funcionário e muito mais, o SoGoSurvey possibilita que especialistas conduzam análises complexas e iniciantes possam começar. Os recursos avançados oferecem soluções personalizadas para os mais difíceis desafios de negócios. Veja você mesmo com uma avaliação gratuita ou uma demonstração rápida hoje!
Quem usa Sogolytics?
Ele atende a qualquer um, de indivíduos a grandes e pequenas empresas, de sofisticados pesquisadores a formuladores de políticas. O software é robusto e escalável com as demandas dos usuários.
Está em dúvida sobre o Sogolytics?
Compare com uma alternativa popular
Sogolytics
Avaliações do Sogolytics
Easy for All to Use
Uso diario do sogosurvey
Comentários: de acordo com as respostas dos clietes a emprensa esta tentando se organizar para melhor satisfação dos clientes, sendo assim um excelente software de repostas que a empresa precisa
Vantagens:
muito atrativo e facil de compreensão para quem for responder as pesquisas usando o software, pode se criar pesquisas em varios idiomas etambem apresenta graficos
Desvantagens:
a empresa não conseguiu fazer o pagamento de uso anual , tendo em vista seu pagamento d euso mensal
Resposta do Sogolytics
há 4 anos
We are so happy to support your company's efforts to increase customer satisfaction!
An essential tool for data management and analysis of my company
Comentários: One of the features I appreciated the most was the ability to collect and analyze data in an automated manner. With this platform, I was able to design custom questionnaires and distribute them to my target audience with great ease.
Vantagens:
What impressed me most about this platform was its level of sophistication and ease of use. From creating and distributing questionnaires to analyzing and presenting data, everything was done smoothly and efficiently.
Desvantagens:
Some of the more advanced analyzes require a deeper level of technical knowledge. While the interface is easy to use for most functions, in certain cases I found myself searching for more guidance or documentation to fully understand how to get the most out of certain features and more advanced analytics.
Alternativas consideradas anteriormente:
Easy to get your data
Comentários: Overall, my experience with SoGo was great. Creating, editing, and distributing my survey was really easy. Real time data collection was a really nice feature, especially when some employees were out collecting data face to face. I would highly recommend using SoGo.
Vantagens:
I used SoGoSurvey to do initial customer surveys. I found it to be easy to use and the data was presented in a way that I could easily understand. I really liked the different question options and the bridging. Both of these features made creating the survey convenient and exactly how I wanted it.
Desvantagens:
I would like to see SoGoSurvey better integrate with other software. Being able to directly access my contacts in MailChimp would make it easier to distribute.
Online survey tool that relies on most other competitors for it's product features
Comentários: Good for use, heavy on pockets!
Vantagens:
Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!
Desvantagens:
It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are!
Friendly user
Comentários: On my way to create a survey. I am suggested by my senior about SoGoSurvey. Great experience with SoGoSurvey and having some assists from SoGoSurvey chat. It's really friendly user. Thanks for making my life easier with SoGoSurvey 👍👍👍
Vantagens:
- Quick respond from SoGoSurvey chat - Structured and well-organized software - Easy to use with the guide of Tooltips and samples - Friendly survey tools with nice graphic design
Desvantagens:
So far so good. Still on my way to explore the beauty of SoGoSurvey
Resposta do Sogolytics
há 5 anos
We're always happy to help! Enjoy your continued exploration of the platform. :)
Sogolytics in an Academic Environment
Comentários: I would recommend Sogolytics for it's ease of use, good templates, excellent question formats, and ease of sending out surveys and lastly depth of reporting capabilities.
Vantagens:
Our school has used Sogolytics for 4 years. It has been an invaluable tool for our school to gain insight into how our students, parents and the community feel about a whole myriad of topics. We have found Sogolytics to be very easy to use, has great templates, is very customizable, and has the question formats that we need. It also has an excellent tool set for sending out surveys and tracking responses. The reporting of the results is also very good. We use the capability of downloading data into and Excel spreadsheet. This way we can format the data in any way we want and generate graphs.
Desvantagens:
It does everything we need. I can't think of a feature we would use that it does not have available.
Use it and see the difference
Vantagens:
The application allows you to design from scratch a complete survey. All necessary methods are available and this is where Sogolytics distinguishes itself from competition
Desvantagens:
I cannot see any shortcomings in sogolytics. I like to use it as it is.
Sogolytics is Perfect for High School. College, Grad School & PhD Student!
Comentários: The customer service and response reply time is also phenomenal.
Vantagens:
Sogolytics offers exceptional survey programs for doctoral students, featuring competitive pricing and robust features. It's the perfect tool for in-depth academic research, ensuring reliable and efficient data collection. Highly recommended for its value and user-friendly interface!
Desvantagens:
I found it by accident. They should advertise to students.
A Testament to Sogolytics' Excellence
Vantagens:
For the past two years, I've relied on Sogolytics as my primary survey-making platform for research. The interface is intuitive, the design capabilities are top-notch, and the data collection is seamless. It has consistently met my research needs, making my experience hassle-free. I highly recommend Sogolytics to anyone!
Desvantagens:
I've genuinely found no cons, testament to its impeccable design and functionality.
Using Sogolytics as a student
Vantagens:
The best thing about it is the ease of use. I can direct my flow of questions according to my need. With my survey I can generate reports. As a student it is very helpful for me and I use it for personal projects.
Desvantagens:
I haven't found a particular con as of yet. I will update if I do.
Good to use for student survey
Vantagens:
I like Sogolytics for 3 reasons: 1) its plus plan is free for students; 2) respondents don't have to log in to answer survey questions; 3) its survey can be opened in other countries than the US without a VPN.
Desvantagens:
Its user interface is not very clear and easy to use.
Various tools and data sources
Vantagens:
I found the interface of it user-friendly, and it provides a lot of different data resources and tools.
Desvantagens:
It may not be compatible with older data formats and systems, and it may be time-consuming to maintain and update the software and licenses.
Free trial
Vantagens:
Their support of higher learning by offering free student memberships
Desvantagens:
I don't have enough experience with it to dislike anything.
Assessing sogolytics
Comentários: it is very good
Vantagens:
it is very user friendly, the support is truly helpful
Desvantagens:
it lacks features for researchers like randomization
Your Academic Research Friend
Comentários: I needed a tool to conduct an online survey for my Bachelor's thesis. Therefore, I was reading a lot reviews and tried to compare features among various online survey tools. <a href="http://www.sogosurvey.com"Y>SoGoSurvey</a> sounded like a superior product at the price point where it is. Hence, I though I'll give it a try. So far I've had an excellent experience, simply because I was able to include everything I needed in my survey with ease. If I got stuck their customer service helped immediately. Overall I would recommend SoGoSurvey to my fellow students, particularly for the vast amount of features, great support, user friendliness, various data export options and beautiful designs.
Vantagens:
<u>Survey Questions</u> Currently 16 different types of survey questions are available (e.g. matrix grid, Intellimatrix, demographic text boxes and even file attachments). Those can be easily modified in up to 20 different ways. <u>User Friendliness</u> It's incredibly easy to build your survey. From the question types menu on the left side you just drag one of them into your dashboard and that's it. Each question type also has a little preview, so you can already see what they look like before using them. There is also a question bank where you can choose predefined survey questions or save your own ones. You can also easily share one survey with other accounts. So it's easy to copy a survey or to work together on one. They also make it very easy for you to distribute your survey social media websites, regular websites, vial email and even via text messages. <u>Language Support</u> I think 37 languages are currently supported. So your survey can be displayed in many different languages. That was one of the main reasons why I chose this survey platform because I needed mine to be in Korean. <u>24/7 Customer Support</u> Whenever you have a question, SoGoSurvey tries to answer within an hour. On average it took them only 15 minutes to offer help and answer my questions. <u>Data Export and Reports</u> Your survey can be exported in eight different file formats (Excel, CSV, HTML, Word, XML, SPSS, Access, Sogo1). Many other survey platforms offer far less than these.
Desvantagens:
<u>Instructions</u> Although, video tutorials are provided, I think some of the instructions could be a little bit more precise. For example, if you use a trial version, only 100 responses are allowed or in order to have an introductory text that only appears on the first page you have to insert a comment box. <u>Mobile Phone Layout</u> If you have a survey with a matrix grid (e.g. Likert scales) it is difficult to answer because the question uses a lot of size of your screen, whereas the space for the answer buttons are really tiny. Hence, you always have scroll a lot. <u>Korean Language not available on the Main Language Page</u> On my main language page I wanted to add a comment in Korean. However, the language is not supported so that only question marks appeared.
Alternativas consideradas anteriormente:
Student Research Experience
Vantagens:
Designs are simple and straightforward. Project-type categories are thorough and helpful. The options for multilingual translation and accessibility seem to be unique, necessary, and positive feature.
Desvantagens:
The tiers of plans are quite exclusive, especially for individuals. I am a student and accessed the basic and free plan to navigate and draft surveys and polls. Features seem easy to navigate, but apparent was the flexiblity afforded for higher-tier plans, which is not budget friendly for scholars.
Great option for smaller firms
Comentários: Amazing. We got the software for client feedback but actually use it almost more frequently for internal feedback. Recently, I started figuring out the assessment feature and how we can utilize this to create performance management "report cards" for accounting files - really cool!
Vantagens:
It started with amazing customer service in the sales call - they weren't pushy, nor tried to upsell me. They listened to what we needed and advised accordingly. Then, set up was SO easy. The platform itself is very logical and user friendly, particularly the click and drag feature for adding question types into a survey or assessment!
Desvantagens:
We had a bit of trouble getting emailed links to not go to client junk folders, but SoGo was so helpful and set up as many support calls as needed and were able to figure things out for us! That is the only hiccup we have had to date.
SoGoSurvey is good survey builder
Vantagens:
I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch.
Desvantagens:
It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software.
Liked new spring release, always gets some new catching feature.
Comentários:
1: It helped me to understand and organize public events in offices... Their reviews and feedback forms.
2: Quick and affective invitation and various publishing method saved lot of my time.
3: now for quick small survey they got an app seems promising too..
4: had difficulty making decisions solved by the ordinance.
Vantagens:
1: various variety of reports and distribution method it has... 2: quick support and custom work on request, there has been many times when I got stuck or forgot few steps, support chat was quick with there response is what I liked. 3: newly designed survey creation seems great too. 4: they keep getting something exiting like with Omni reports they have under Enterprise+ package. 5: there account freezing feature.
Desvantagens:
1: Overall UI is bit rough as compared to what UI they have inside module. 2: Moving on few feature to Enterprise+, I get it, thats the way of working but get new more advanced feature instead of dragging Enterprise feature to new package. 3: ppt download under reports need a real change...some Images are bit blurry
Best tool for gathering surveys and producing charts/graphs/reports
Comentários: My experience was great. I did a lot of my data gathering through surveys conducted with SoGoSurvey and the software organized my data into great charts/graphs/reports that I could simply copy and paste or download into my dissertation. It made presenting my data and analyzing my data so much easier than if I had to do a lot of this with an additional program. The program also had the safeguards needed to prevent duplicate entries and other factors that would affect the reliability of the data collection process. Overall I was very satisfied with SoGoSurvey and would use them again in a heartbeat for any project that required surveys or data collection.
Vantagens:
What I liked the most about this software was that it could actually do everything I needed it to do. I had to get a premium package but it was well worth the investment to have software that could accomplish everything I wanted for my Doctoral Dissertation. I evaluated several other software packages and this was the one that was easiest to use and did exactly what it said it did.
Desvantagens:
I didn't find missing features, what I did find is that as with any software there is a learning curve. You have to learn how to do what you want to do with the software. The great aspect of the premium package was that it came with tech support and when I got stuck I would send an email and get a response pretty quickly. The helpdesk was always able to direct me to the right menu or option to accomplish what I wanted to do. My advice is spend some time learning the software and playing with the options before you actually engage in your actual project. It will help you a lot in using the software.
Resposta do Sogolytics
há 5 anos
Thank you so much for the thorough and kind review, Miguel! We are here for all your future survey needs. :)
SoGoSurvey does the job for us
Comentários: We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.
Vantagens:
Full range of questionnaire features and question types. Multiple methods of creating and sharing reports. How quickly support reply to requests.
Desvantagens:
When first looking at creating a survey or report it's not instantly obvious how to use things but once you dig into it all the features we need are there.
Resposta do Sogolytics
há 4 anos
Wow -- this rave review has made our day! Thank you for taking the time to detail so many of the SoGoSurvey platform features you have utilized. We love how knowledgeable of a customer you are, particularly around survey creation! Thank you for your time!
Review on SoGoSurvey Software used for Postgraduate Reports
Comentários: Ease of use, the ability to track submissions, the ability to generate reports in various formats, the single URL key feature where it is possible to e-mail a person their unique URL, the ability to print the report as proof of submission and the reminder functionality where it is possible to send reminders to invitees regarding their non-submission.
Vantagens:
The user friendly interface of the software, the instantaneous support and the ease of drawing reports. I used this SoGoSurvey as our PostGraduate Reporting system for both students and supervisors. I investigated several options and found SoGoSurvey the easiest to use. If students did not receive their invitation, I could send them the unique URL for their survey report. I was also able to send three reminders to both the students and supervisors to complete their reports. For the supervisor reports, I sent a survey invitation for every student they supervise and this enable me to track how many supervisors completed their reports. I found the report generation feature extremely useful and I was able to draw reports on the fly for presentation to management according to their specifications of what was required. Unfortunately, I was on the plus plan and had restricted functionality but this did not in any way hamper my use. Unfortunately, I could not populate the surveys with the details such as student number, etc for the supervisors because of the limited access. Also, supervisors and students could not save the survey as this option is not available on the plus plan. However, both students and supervisors could save their submissions as pdf files which is very useful. Generally, I was highly impressed with SoGoSurvey and wish to use it again for our reporting system.
Easiest survey layout
Comentários: I use it on a weekly basis to collect data and to obtain reviews for our group activities. It is very easy to set up and even easier to process the data.
Vantagens:
I love how easy and effective this software is. It is accessible even from a mobile device. We use it to collect data for scientific studies and we have our volunteers answer questions from a tablet and iPad, and the layout and quality of navigation is impeccable. The data files at the end are very organized and it lets you study the result more effectively.
Desvantagens:
I noticed that it only lets you see the latest form that was created, you have to physically click on the menu and try to figure out where past versions or forms are stored. It's not too hard to find them, but they are a little tricky to find for some of our personnel.
Resposta do Sogolytics
há 5 anos
Daniel, We're glad to hear that SoGoSurvey's accessibility options have accommodated your needs! Best of luck with all of your scientific studies -- we're certainly impressed. :)
Excellent tool for Social Science
Comentários: I used SoGoSurvey for my master's thesis, whereby i surveyed key professionals from within the world of wildlife conservation, and reintroduction science. It was my first venture into the world of citizen science, and i was quite nervous about the prospect of designing a survey, sending to highly respected professionals, and analysing the data from my respondents. SoGoSurvey and their excellent customer service made it so easy for me. To start with the website is really easy to navigate, and designing a survey, thanks to SoGoSurvey's usability, is a lot simpler than i anticipated. Sending my survey was a piece of cake, and none of my respondents had any negative comments, some remarked how professional my questionnaire looked (i was able to customise the opening page with my Universities logo etc). When analysing the data collated from my respondents, i contacted customer service and was invited to partake in several webinars which allowed me to perform advanced analysis. The choice of graphs and tables allowed me to create a really high standard in illustrating my findings. I am currently working on publishing my thesis, and SoGoSurvey played a big part in this. Overall i am very happy and would highly recommend SoGoSurvey to anyone. I am now venturing into the world of social and citizen science, and will continue to use SoGoSurvey.
Vantagens:
Usability Customer support Data analysis function
Desvantagens:
Nothing - SoGoSurvey, for me was pretty much flawless
SoGoSurvey is AWESOME
Comentários: It worked well, was convenient, and help is available at almost all hours.
Vantagens:
The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.
Desvantagens:
Nothing really - you get what you pay for with the online survcey tool companies; however, with SoGoSurvey you get more bang for your buck.
Resposta do Sogolytics
há 5 anos
Jim, thanks for the note. We're so grateful for our support team as well -- they work tirelessly so the rest of us can focus on increasing that bang! :)