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Avaliações do Buildium

Sobre Buildium

O Buildium é um software de gerenciamento de propriedades baseado na Internet, mais adequado para propriedades e associações residenciais.

Saiba mais sobre o Buildium

Vantagens:

Easy to use, user-friendly, great customer service, reasonable price.

Desvantagens:

Their "known issues" have cost me THOUSANDS in productivity loss. They don't offer credits, discounts or anything of value and they don't fix the issues for months.

Notas do Buildium

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,5
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,5/ 10

O Buildium tem uma classificação geral de <span class="">4,5</span> em 5 estrelas com base em <span class="">2.116</span> avaliações de usuários no Capterra.

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Filtrar avaliações (2.116)

Bobby
Owner/Manager
Usuário do LinkedIn Verificado
Imobiliárias, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Must have software for property owners for Landlords!

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Alondra
Alondra
Leasing Assistant, México
Usuário do LinkedIn Verificado
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

ONE OF THE BEST PM SOFTWARES OUT THERE! Easily 4.7 out of 5 ⭐

5,0 ano passado

Comentários: Overall, I would say since day 1 of using Buildium I was easily able to navigate through it and udnerstand where everything was. I would say this has been one of the most user friendly tools I have worked with, so if you're looking for a user friendly platform this is it! There's also a ton of features and a lot of ways for one PM company to use this collaboratively which only adds points to it. I've had a really good experience with Buildium, with their support and I can comfortably say I would reccomend them :)

Vantagens:

I mainly work with application processing and screening, as well as applicant/prospect communication. I've experienced other softwares where it's super difficult to track stages or completion of certain "checkpoints" but with Buildium it's super easy! You can customize checlists on the application to easily keep track of what needs to be done and also so your team can easily view the current status. Another great bonus point is the screenings are very thorough and are ready within minutes of requesting them and overall the platform is super user firnedly, all information has a place and I find it really easy to operate.

Desvantagens:

Overall I really don't have any major issues with the platform, my only one is the security measure it has in place sometimes while running payments with the same payment method. If it happens to be that 2 applicants submitted a payment with the same card, it requires a small buffer time between each application payment being processed. It's not really a big deal but I'm big on having my "flow-state" so it just kills my vibe sometimes a litte bit, but outside of that I believe strongly that Buildium is a tool that is constantly maintained and updated and there's no major flows to its functionality!

Resposta do RealPage

ano passado

Alondra, you're making our day over here at the Buildium office. Thanks for such a thoughtful review! - Charlie

Chris
Head of Renovation's, EUA
Imobiliárias, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium is the BEST!!

4,0 há 3 semanas Novo

Comentários: I've enjoyed seeing the most recent updates that have really helped us manage better.

Vantagens:

I love how easy it is to navigate the system!! I believe Buildium is the best management software for smaller property managers.

Desvantagens:

I'm not a fan of not being able to pull average cost. I would like it to be mor user friendly for construction budgets and average cost.

Crystal
CEO, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Support Review

3,0 há 3 semanas Novo

Comentários: Before I would have said it has been great, but now that I have a technical issue that I have been dealing with for over a month the customer service and response time is absolutely horrible. The product is good as long as you don’t have any support issues, because that is where all the problems come in.

Vantagens:

I like the overall setup and how easy it is to navigate

Desvantagens:

I don’t like the customer support. You don’t get a timely response if they even respond at all

Kim
Finance Specialist, EUA
Contabilidade, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great option

4,0 há 3 semanas Novo

Comentários: Much better than Total Mgmt . Would recommend

Vantagens:

reports to tie out the balance sheet, support is good and cases are followed up,

Desvantagens:

do not file 1099s with the State, prepayments somewhat confusing, implementation was very time consuming but worth it,

Shawn
Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great experience

5,0 há 2 semanas Novo

Comentários: It’s been great! It is very easy to keep track of the rent being paid and the owners balance.

Vantagens:

The ability to transfer funds to the owners

Desvantagens:

Navigating between owners/properties/tenants

Resposta do RealPage

há 4 dias

Thanks for your review, Shawn. Glad to see the financial part has been helpful. For moving between records, have you tried the universal search bar at the top of each page? That might make things easier to navigate.

Meagan
Founder, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Amazing Software

5,0 há 3 semanas Novo

Comentários: From the beginning everyone was very supportive and attentive.

Vantagens:

I love that everything I need is in the same system. The dashboard is great at giving a glance of the new overall tasks from delinquencies to tasks. However, my favorite thing about Buildium is that there are live people I can speak with if I have a question!

Desvantagens:

There is nothing I don’t like about Buildium.

Stacey
Bookkeeper, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great program to keep track of information

4,0 há 4 semanas Novo

Comentários: It has so far been a good experience. Struggling a little but the Buildium support is great

Vantagens:

I like being able to enter all the information in one spot

Desvantagens:

It’s a little confusing, more training would be nice

SHAHEEN
real estate, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Management software, but Costly

4,0 há 2 meses Novo

Comentários: Overall, other than cost, I liked the functionality of Buildium

Vantagens:

Very Well Organized and can navigate to view properies by address or by each landlord easily. Can see current rent due and get notifications when leases are close to expire so you can renew them in time

Desvantagens:

The price. Monthly cost is almost $200/M.

Karen
Owner, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Happy Buildium User

5,0 há 2 semanas Novo

Comentários: I think Buildium is a good platform with strong support for the subscriber. They continue to improve the platform and they are open to subscriber request.

Vantagens:

The support staff has always been exceptionally helpful. I am pretty stupid about some accounting procedures and they walked me step-by-step through my problems. They went beyond what anyone should expect and was always patient and pleasant. I liked their shortcuts that were available for often used entry.

Desvantagens:

I really had few if any complaints. Weaknesses were on my part and not Buildium.

Resposta do RealPage

há 4 dias

We're glad to have you, Karen! Thanks for the great review.

Colleen
Owner and Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium User Since 2018

5,0 há 3 semanas Novo

Comentários: I have been using Buildium for quite a few years now and it's been amazing! I used to use Rent Manager and compared to that, Buildium is so much easier.

Vantagens:

It's very straightforward and pretty easy to use - just click the "green button" and it pretty much leads the way; but when you find yourself in a jam, the customer service can solve just about any issue you are having and they are happy to do so! This is key to success, it's old school customer service with a real live person!

Desvantagens:

I would like more customized reports, and the hold music needs to go!

Yair
Managing Partner, Israel
Imobiliárias, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Yair Hindin's Responses

4,0 há 7 meses

Comentários: There were some customer service challenges initially. The digital support wasn't addressing what I wanted and it may have been because I couldn't express it properly. A short phone call would likely have resolved in far less time.

Vantagens:

Ledgers are clear, easy to adjust, and helpful for tenants.

Desvantagens:

At the plan we're on we don't speak to live people. I think that in this model everyone loses issues take 5x longer to resolve, the user gets frustrated and everyone's time is wasted.

Resposta do RealPage

há 6 meses

Thank you for your review, Yair. We're glad you're finding Buildium to be helpful for you and your tenants. With ticket-only support, it helps to be as descriptive of the subject as possible, and to include screenshots, whenever applicable. Phone support is available on our other two subscription levels as well as other benefits, such as access to an additional tenant screening service, lower incoming EFT fees and free ePay applications, and more. Hope that helps!

Michael
Owner, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium Is a Professional Property Management Software at An Economical Price

5,0 há 11 meses

Comentários: I have tried many Property Management Software items throughout my career. Still, Buildium offers far more features for the price than any other software, along with the Buildium Academy, and continually updates the software to include more features.

Vantagens:

I like the multitude of features that Buildium offers, with work orders, rent tracking, and accounting among the most helpful.

Desvantagens:

In my opinion, Buildium's many features are hidden by an antiquated interface, making it difficult to learn initially. If this interface had a more modern feel, it might attract even more customers once they could see its many powerful features.

Resposta do RealPage

há 8 meses

We've glad Buildium is providing you value. We're also open to feedback. Let us know what you'd like to see for interface updates by going to the "Suggest a feature" page in your Help & Support menu.

ROBERT
Property Management, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple Easy property mangement tools

4,0 há 11 meses

Comentários: Simeple and easy to use. Customer service is relatively quick to respond, but if you have basic plan, you are limited to only email correpondence. Overall the buildium costs less than other products but they lacks in reporting options for commercial buildings.

Vantagens:

They are simple to manuever and easy to implement the functions. Overall compared with other products on the market, it is relatively easy to use.

Desvantagens:

Many times the system is more geared to apartment/residential type buildings and residential tenants. This might be something to consider when you are commercial property manager since the reporting functions for commercial management are some what limited and not so friendly. I strongly suggest that they implement more functions and reporting options for different types of commercial properties.

Resposta do RealPage

há 8 meses

We appreciate your thorough review, Robert! Definitely let us know how we can improve in commercial management by submitting your ideas through the "Suggest a feature" option in your Help & Support menu.

anna
Accountant, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Buildium review

4,0 há 6 meses

Comentários: We like it, there could be more useful reports and the owner statements seem to have redundant info.

Vantagens:

We like the ACH function of collecting rent from tenant.

Desvantagens:

The banking is confusing to setup - and waiting 7-10 business days to be approved along with 3 months bank statements is difficult when we have a new account for a new building.

Shannon
Property Manager, Real Estate Agent, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium for Property Managment

4,0 ano passado

Comentários: I have worked with Buildium in multiple businesses. We have also tried other software. Buildium has been the best I've worked with for Property Management.

Vantagens:

Tenant and owner income/expense tracking as well as work orders.

Desvantagens:

Accounting capabilities are not available yet.

Resposta do RealPage

ano passado

It's awesome to see how user-friendly Buildium is for you, Shannon. Accounting functions are indeed available on the platform and are a core feature. Is there a specific function you are looking for? Reach out to customer care for assistance. - Charlie

Gregg
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

YF Solutions, LLC’s Buildium Assessment

5,0 há 11 meses

Comentários: Nothing but positive things to say about the experience. I have been involved with other similar systems and Buildium is much more user friendly.

Vantagens:

Having access to the data base provides our company with tracking options on many levels as well as a 24/7 information resource!

Desvantagens:

From a contractors perspective, it would be extremely helpful to have a full understanding of what are capabilities are inside the system with the access we have been granted.

Resposta do RealPage

há 8 meses

Thanks for taking the time to write a review, Gregg! Be sure to check out the support library in your Help & Support menu to check out everything related to the kind of access you have to the system.

Alfiya
Software Engineer, Índia
Segurança de rede e informática, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Buildium : efficient property management tool

5,0 há 4 meses

Comentários: A mix experience, I like the automated collection of rentals and lease management. I like the set of integrated features it has. Overall a robust and earthy application

Vantagens:

I like the package of features Buildium has inclusive of property management, including efficient tracking of lease, automated rent collection streamlined maintenance management, etc

Desvantagens:

Pricing is higher for for smaller property managers

Jonathon
Controller, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use

5,0 há 7 meses

Comentários: I would say the experience has been positive and has accomplished what we need. We're a small company so hopefully as we grow this can still meet our needs.

Vantagens:

The tenant portal works great to track and update their ledger. Most of your tenants will use the portal to pay which makes it easy to identify which tenants are behind.

Desvantagens:

ePay is too slow to process payments. In some instances tenant payments show up in the bank account within a couple days but other times it has taken up to 10 days which is too long in my opinion. The penalties for late fees cannot be separately set up for each tenant which makes the process manual each month for leases that don't follow your standard penalty rate. The 1099 reporting is also very limited.

Resposta do RealPage

há 4 meses

Thanks for your review, Jonathon! We're happy to see that the tenant portal has been a benefit to you. To clarify the ePay feature, the time of day and week a payment is submitted affects how long the processing time takes. For instance, weekends and bank holidays prolong the process, as banks do not process during those times. 10 days is a long time, however, so we recommend reaching out to support to check on the status of transactions that take longer than a few business days. They should be able to look into it for you.

Arina
Bookkeeper, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium is a comprehensive property management software that is designed to streamline various aspects of property management.

5,0 há 5 meses

Comentários: Overall, Buildium is a powerful tool for property management that can greatly enhance efficiency and organization. It is especially well-suited for medium to large property management companies. While it may require a financial investment and some initial learning time, the benefits it offers in terms of streamlined operations and time savings are significant.

Vantagens:

Buildium offers a wide range of features including tenant and lease tracking, maintenance management, accounting, and communication tools.

Desvantagens:

Buildium can be expensive, especially for smaller property management companies or individual landlords managing a few properties.

Jenna
Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Overall Buildium Use for Property Managers

5,0 ano passado

Comentários: Overall, Buildium saves me a LOT of time and hassle. Having everything organized helps daily life immensely.

Vantagens:

Buildium helps keep everything organized. We have about 70 properties and I cannot imagine keeping track of everyone's rent, leases, contact information, maintenance requests etc without Buildium. I use it almost daily and it makes my life much easier/saves me a lot of time and hassle.

Desvantagens:

We have the business version with great customer service. However, I also use it privately and I wish that the customer service was offered to all levels of memberships. Also, it would be great if old applicants could be completely erased. That option does not exist once they've submitted an application and it's hard to filter through all the applicants for a property when there's so many. We do not need to have those on file anymore and there is no option to remove them. Also, the Credit Card fees seem quite high for those paying rent without a linked bank account.

Resposta do RealPage

ano passado

Thanks for such a thorough review, Jenna! It's great to see how Buildium helps you stay organized. Customer Care is provided on all subscriptions. Essential subscriptions are exclusively ticket support, which is handled by the same folks who answer phone calls. On the topic of old applicants, other customers have found success with filters on the Applicants page. If you only want to see New, Undecided, and Approved applicants, you're able to select those options from the status dropdown list. Check with the customer care team for further tips. - Charlie

Carrie
Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Buildium has given me the freedom to manage property from anywhere

4,0 ano passado

Comentários: I am able to run my entire business from anywhere that I have wifi or service on my phone.

Vantagens:

I like that there is one place that all parties involved can use to run a property management company. I have about 45 properties in three separate towns in Montana and I use it daily for the entire property management process from listing properties to screening applicants, writing leases, maintenance, rent collecting, renters insurance, owner payouts, management agreements, vendor accounting and debt collecting. I had to teach myself how to use Buildium and it was easy because I can just call Buildium support and they walk me thru anything that I need to do.

Desvantagens:

The number one thing I don't like is the mobile app because it is not user friendly so on my phone I just go to the website instead and that is a bit difficult. The other thing I don't like is if a tenant pays their rent before the first of the month, it requires some extra work on my end to catch it and then go in and do some accounting changes so that it is allocated to the correct month.

Resposta do RealPage

ano passado

Hi Carrie! Thanks for your review. Being a cloud-based software, managing your properties from wherever you are is a HUGE benefit. It's clear to see how that's been helping your operations. For the mobile app, definitely let us know how we can improve by going to the "Suggest a feature" page in your Help & Support menu. As for early payments, did you know Buildium has a Prepayments setting so that it can apply the payment to the correct month? Search our help library for "prepayments," or reach out to customer care for help on how to set this up! Thanks again! -Charlie

philip
Owner, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Feedback on Buildium

5,0 há 4 semanas Novo

Comentários: Excellent, we strongly recommend. Cost is low.

Vantagens:

Integration of all modules. Mini SAP w/o the cost

Desvantagens:

Onboarding was very challenging, little support/

Malkiel
Account Receivable, República Dominicana
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Buildium is one of the best platforms available for propety management

5,0 há 4 semanas Novo

Comentários: It has been excelent to use Buildium as it makes my day very easy and when you take advantage of all its capabilities you can be very efficient.

Vantagens:

Its Ecosystem is very complete, you can find all of the features needed to have your property management streamlined in a very efficient way

Desvantagens:

The mobile app does not give you many functions to be able to manage information on the go, while driving or visiting properties

Jamie
Assistant Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Buildium is the best!

5,0 há 2 semanas Novo

Vantagens:

Buildium is very user friendly! You also can not beat the customer service and help desk. They are very quick and helpful!

Desvantagens:

My only complaint is that I wish it was a little more geared to leasing and follow-up prompts with leads.

Resposta do RealPage

há 4 dias

Thanks, Jamie! Did you know we have a lot of leasing features, including online rental applications, applicant tracking, screening, and eSignature capabilities? It's worth checking out.

Carol Ann
Property Manager, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

User Friendly. No guess work

5,0 há 4 semanas Novo

Comentários: As I stated above, the program is very easy to use. It is very user friendly and will make a great addition to any Property Management company.

Vantagens:

ease of use. as a first time user of this program, I was skeptical of my ability. the biggest hurdle is to NOT overthink what you should do. This is a very easy program to utilize.

Desvantagens:

I wish there were some "build in" letters regarding lease expiration.