17 anos ajudando empresas
a escolher o melhor software

Sobre ActivTrak

O ActivTrak dá aos usuários o poder de entender quais processos funcionam melhor para a empresa, quem está engajado e quando a produtividade muda.

Saiba mais sobre o ActivTrak

Vantagens:

Software was easy to use and adapt to. I have not integrated it with other apps.

Desvantagens:

The interface can be a bit of a maze. Multiple ways of getting to the same page and at the same time sometimes hard to get back to where you have been before.

Notas do ActivTrak

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,5
Recursos
4,4
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,7/ 10

O ActivTrak tem uma classificação geral de <span class="">4,6</span> em 5 estrelas com base em <span class="">565</span> avaliações de usuários no Capterra.

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Filtrar avaliações (565)

Richard
Richard
Owner, Grécia
Usuário do LinkedIn Verificado
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

My opinion

5,0 há 6 anos

Comentários: I'm very happy, never run in any error and the agent program is constantly updated

Vantagens:

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Desvantagens:

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

Nathan
IT Manager, EUA
Defesa e aeroespacial, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

ActivTrak - Excellent software to aid in compliance and InsiderThreat

5,0 há 4 anos

Comentários: So far, we've been thoroughly pleased with the software.

Vantagens:

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Desvantagens:

Categorizing sites and applications takes a bit, but I don't see another way around it.

Aaron
DevOps Manager, Reino Unido
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A way to see what is going on to a point

3,0 ano passado

Comentários: ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.

Vantagens:

ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.

Desvantagens:

After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.

Christine
Director, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Activtrak recommended

4,0 há 4 meses

Comentários: Okay overall I just wish the website was easier to use.

Vantagens:

It does the job and I'm able to see when employees are working

Desvantagens:

Set up is confusing especially if you have to reinstall, as is the website. I wish I could view the screen without additional fees.

Resposta do Birch Grove Software

há 3 meses

Hi Christine! Thanks for taking the time to rate and review ActivTrak and share your experience with others. If you'd like to provide more detailed feedback, I'd love to hear it. Please feel free to email me at [email protected] if so. I'd love to connect you with the Product Team. Thanks again, Megan

Ryan
IT Manager, Reino Unido
Atacadistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great solution, more data would be better

4,0 há 4 meses

Vantagens:

It is a simple tool that works really well and gives me basic information I need.

Desvantagens:

I would like more specific data, it feels like for the price it needs more.

Resposta do Birch Grove Software

há 3 meses

Hi Ryan! Thanks for taking the time to share your feedback! I'm curious what else you'd like to see and if you'd be interested in giving more specific feedback? I'd love to help you get more value from ActivTrak — and it might just be pointing you in the direction of the right resources! Thanks again! ~Megan

Matt
Director of Corporate Sales, EUA
Bens de consumo, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Just what our business needed

4,0 há 3 meses

Comentários: Our experience with ActivTrak has been positive. It meets our needs to measure productivity of our teams in office and working remotely.

Vantagens:

We are able to monitor productivity among our teams and individuals. It helps us to provide coaching to improve our empoyees.

Desvantagens:

There are so many versions of reports, it can be a bit overwhelming and confusing to hone in on the exact metrics you need to measure.

Resposta do Birch Grove Software

há 3 meses

Hi Matt, Thanks for sharing your feedback. I'd love to suggest that you check out ActivTrak Academy. It's full of on-demand courses and videos to help you get the most out of your experience. Thanks again! Megan

Jennifer
RCM Director, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Useful Tool

4,0 há 4 meses

Comentários: Good tool to monitor remote workers. Can be a little time consuming to dig down into reports to get the detailed info that is sometimes needed but overall it is helpful.

Vantagens:

The ability to see what our employees are working on.

Desvantagens:

The reporting is sometimes a little difficult to decipher.

Resposta do Birch Grove Software

há 4 meses

Hi Jennifer - Thanks so much for taking the time to provide a review. Have a great weekend! ~Megan

Paul
Director of Accounting, EUA
Consultoria de gestão, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Thanks ActiveTrack

4,0 há 3 meses

Comentários: Great! I need to go to active track academy and learn how to use the software better.

Vantagens:

Great Metrics with enough detail to clearly see an employees day, how they are working, how much time they are spending on each tasks, etc.

Desvantagens:

Don't have anything I an see as a con at this point.

Resposta do Birch Grove Software

há 3 meses

Hi Paul, Thanks for sharing your feedback — and happy to see the software is helping! Please let me know if you have any questions or feedback on the Academy as you dive in! ~Megan

Janessa
Association Administrator, EUA
Imóveis comerciais, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Janessa Patterson Review

5,0 há 3 meses

Vantagens:

That it tracks the activity of each employee.

Desvantagens:

Wish it was a little more user friendly.

Resposta do Birch Grove Software

há 3 meses

Hi Janessa! Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team. Thanks so much! ~Megan

Stephanie
Director, EUA
Seguros, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

We love using ActivTrak!

5,0 há 3 meses

Vantagens:

The dashboards and easy to read summaries of time categories.

Desvantagens:

It sometimes has glitches where I am unable to view my teams time on a given day.

Resposta do Birch Grove Software

há 3 meses

Hi Stephanie - Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it. Thanks again! Megan

Jean
Training Team Lead, República Dominicana
Serviços ao consumidor, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great way to monitor employee/team computer activity

5,0 ano passado

Vantagens:

This tool allows me to track my trainees' computer activity during training

Desvantagens:

I have nothing negative to say about this tool

Resposta do Birch Grove Software

ano passado

Hi Jean - Thanks for taking the time to write a review. I always love to see how customers use ActivTrak in different ways - verifying attention to training is a great one! Thanks again for sharing! ~Megan

David
President, EUA
Seguros, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Stay far, far away

1,0 há 2 anos

Comentários: Nightmare.

Vantagens:

There is really are no pros to this software.

Desvantagens:

I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.

Resposta do Birch Grove Software

há 2 anos

Hi, David. We have a cancellation form we'd like to share with you by putting you in touch with our team. Just email [email protected] and we can get you going in the right direction! Once you fill it out, the team takes it from there.

Felipe
IT admin, Colômbia
Imobiliárias, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Activtrak Review

5,0 há 3 anos

Comentários: It's been an overall great experience, their support is amazing and fast at replying, the agent does what it advertises and it has helped us greatly as of late with all the remote work being done.

Vantagens:

What we like the most is the fact that we can categorize activities as productive or unproductive, this helps us have a more accurate report when checkin out productivity and keeps us well informed of which users are accesing unproductive websites or applications, also the fact that we can customize the schedule in which the agent keeps track of activities since a lot of our employees are woking from home using their personal devices and they can use them withough worries during their free time.

Desvantagens:

The installation process can sometimes be difficult as some firewalls and antivirus softwares block the agent from recording any activities, this means that even if the agent is sucessfuly installed we still don't get any records from it on that particular computer, it can be easily solved by adding exceptions to the software but not everyone is comfortable doing so since some are using their personal devices.

Sakthi
System Administrator, Índia
Software, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best Organisation Productivity management

5,0 há 2 anos

Comentários: Good Product

Vantagens:

ActivTrak are very useful for our company to track our employees productivity and system activity.

Desvantagens:

Based on our usage and experience there was no least about ActivTrak

Avaliador Verificado
Usuário do LinkedIn Verificado
Seguros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Features are impeccably accurate and in line with the advertised elements

5,0 há 6 anos

Vantagens:

The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

Desvantagens:

A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

Avaliador Verificado
Usuário do LinkedIn Verificado
Usou o software para: Não especificado
Fonte da avaliação

This is great software for the monitoring

5,0 há 7 anos

Comentários: ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.

Vantagens:

Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive

Desvantagens:

We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors. It worked so well that I actually installed it on my own computer to help me identify areas for improvement.

Avaliador Verificado
Usuário do LinkedIn Verificado
Petróleo e energia, 201–500 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

With some product development, it could become a valuable product for basis of billing

5,0 há 6 anos

Comentários: I tried it for a few days, then gave up as it is not meant for what I wanted to use it for.

Vantagens:

I liked that it really did track all of my computer usage seamlessly.

Desvantagens:

I found the way to categorize different applications a too cumbersome on one hand and lacking in sufficient detail on other. I wanted to use this software to accurately track how much time I spend on each customer so I would have a proven basis for billing. It is not what it is originally meant for, but the billing activity tracking apps available require too much constant involvement and I hoped to get past that by tracking all my activity automatically and categorizing it to actual projects for billing. However, trying to categorize just few days of my computer usage, it was not just feasible idea. For example, I have gmail address for my personal as well as two different customer accounts, but there was no way to categorize them differently (hint - Title in web browser is different, but this cannot be used as basis for automatic categories).

Naveen Kumar
Naveen Kumar
Head - Digital Marketing, Índia
Usuário do LinkedIn Verificado
, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Intuitive and Easy to use, Among the best

5,0 há 7 anos

Comentários: I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

Vantagens:

almost impossible to detect user friendly dashboard optimum space to store screenshots free to use for 3 devices simple installation process

Desvantagens:

could have been more economical for paid versions. to check out pricing you have to create an account.

Avaliador Verificado
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

Active Trak has been a good basic app. It does not do the things we want it to do overall.

3,0 há 7 anos

Comentários: Being able to register quickly

Vantagens:

That it was available when we needed it. We needed an application that we could use almost right away. Active gave us that option.

Desvantagens:

Support, I also do not like that we still are unable to do things we wanted to do from the beginning 3 years ago.

Johnathan
Johnathan
President & Senior IT Consultant, EUA
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

ActivTrak is very intuitive and easy to use with minimal learning curve or training.

5,0 há 7 anos

Vantagens:

I like the fact that ActivTrak is very intuitive. The UI is well designed and the screen flow is superb. The metrics are spot on. ActivTrak enables managers or business owners to get more insight into their user's productivity level.

Desvantagens:

I have been using ActivTrak in a trial environment for 6-8months now in a productive environment. My main gripe is ActivTrak should allow for more than 3 users in the free/trial version. I also find it hard to delete users from ActivTrak after you've remove their profiles from the local PC; this appears to be a bug in the software.

Avaliador Verificado
Usuário do LinkedIn Verificado
Roupa e moda, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Absolutely great!

5,0 há 7 anos

Vantagens:

The ease of use is the most beneficial thing about ActivTrak. The way that we can see time-shots of each occurrence/event is exceedingly important.

Desvantagens:

I think if there was a way to hide the service a little better it could be even better.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Modern solutions for modern problems

5,0 há 3 anos

Comentários: Very positive.

Vantagens:

It was simple to implement and provides a summary of the information we need with the ability to go deeper when required.

Desvantagens:

We can't store the data in our own location (cloud or otherwise)

joe
ict manager, EUA
Empacotamento e contêineres, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

activetrak review

4,0 há 3 anos

Vantagens:

use as benchmark for employee productivity

Desvantagens:

removal of functionality earlier this year of how active productive time and idle productive time was displayed

Tony
Tony
VP, Product Management, EUA
Usuário do LinkedIn Verificado
Segurança de rede e informática, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great customer support, wish it had a few more features

5,0 há 7 anos

Comentários: Insight into user behavior

Vantagens:

Easy to install Unobtrusive and almost completely invisible to the end user Compatible with antivirus and other security applications It does what is claims to do

Desvantagens:

Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

Avaliador Verificado
Usuário do LinkedIn Verificado
, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Useful app for every company who wants to keep productivity on track.

5,0 há 7 anos

Comentários: Improve my team productivity by implementing secure ways for them to navigate and work based on their activity.

Vantagens:

You can try it first and decide if it is the proper solution, and it allows you to configure it and setup permissions. It is very useful.

Desvantagens:

Once you uninstall it, and install it on other machines it will not bring the screenshots. The settings menu could be more user friendly and the stats page should allow more detailed reports.